The recent spate of news stories surrounding dog walking apps like Wag and Rover prompted a deeper dive into the "Uber" apps of the pet-care business. And we did not like what we found.
Headlines of run-away dogs seem to pop up more often than we would like to see. As the use of these apps grows, it isn't unusual that mishaps or tragic events will occur. But it seems too often. Why?
It's important to understand that these companies are not pet-care companies.... and they note that in their terms. If you take the time to read the fine print in their terms and conditions, they will deny any responsibility for mismanaged, hurt or lost pets, passing the responsibility over to their independent contractors who are often not insured or bonded. We don't paint all walker with the same brush and we assume most under contract are professionals, doing fine jobs. But accidents happen, and you should be prepared should it concern your furry family member.
While it's in their best interest to manage the fallout from accidents, in the end app companies are not liable.When using these services ask the right questions. Insist on a meet and greet with the walker before scheduling a walk. Ask about insurance and who is covered. Ask about vetting the walker. How long is their training period. Who trains them? Are the walks private or pack walks?
The care and safety of your pet should be first and foremost when choosing a company to work with you. Why choose a distant tech company over a local pet care company?
www.ThePamperedPet.com
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